SAVORPASO PRIVACY POLICY

Last Updated: October 24, 2025

1. INTRODUCTION

SavorPaso ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate management services, visit our website, or communicate with us via text message or other means.

2. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, social security number (for tenant screening), and government-issued identification.

• Property Information: Rental history, lease agreements, maintenance requests, and property preferences.

• Communication Data: Records of your communications with us, including emails, phone calls, text messages, and in-person conversations.

• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process rental applications and conduct tenant screening

• Manage lease agreements and rental payments

• Coordinate property maintenance and repairs

• Communicate with you about your tenancy or property management

• Send you important notices, updates, and reminders

• Comply with legal obligations and resolve disputes

• Improve our services and customer experience

• Protect against fraud and unauthorized activity

4. SMS TEXT MESSAGE COMMUNICATIONS

SavorPaso may send you text messages related to your tenancy, property management services, appointment reminders, maintenance updates, and other service-related communications.

Consent to Receive SMS Messages:

By providing your mobile phone number and agreeing to receive text messages from SavorPaso, you consent to receive SMS communications. When you opt in, we will ask: "Would you like to receive updates by text? We'll be sending you booking reminders and updates from SavorPaso. Message and data rates may apply. Message frequency varies. At any time you can text HELP for help or STOP to opt out. For our SMS Terms and Privacy Policy you can go to savorpaso.com/privacy"

Message Frequency: The frequency of messages will vary depending on your interaction with our services. You may receive appointment confirmations, maintenance updates, payment reminders, and other service-related notifications.

Opting Out: You can opt out of receiving SMS messages at any time by texting "STOP" to any message you receive from us. After opting out, you will receive one final confirmation message. You may continue to receive messages for a short period while we process your request.

Help: For help or more information about our SMS program, text "HELP" to any message you receive from us, or contact us directly at the information provided in Section 11.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan. Please contact your mobile carrier for details about your specific plan.

SMS Data Retention:

Your phone number and SMS consent information will not be shared with anyone except our texting service provider who assists us in delivering messages to you.

5. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Property Owners: If you are a tenant, we share relevant information with property owners as necessary for property management.

• Service Providers: Third-party vendors who assist with tenant screening, payment processing, maintenance services, and communication platforms.

• Legal Authorities: When required by law, court order, or legal process, or to protect our rights and safety.

• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

• With Your Consent: When you explicitly authorize us to share information with specific third parties.

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After your tenancy ends, we may retain certain information for legal compliance, dispute resolution, and record-keeping purposes.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal retention requirements.

• Opt-Out: Opt out of receiving marketing communications or SMS messages.

• Data Portability: Request a copy of your data in a structured, machine-readable format.

• Restriction: Request that we limit how we use your information.

To exercise these rights, please contact us using the information in Section 11.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

10. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SavorPaso
Email: info@savorpaso.com
Phone: (805) 400-2545
Website: savorpaso.com/privacy

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

14. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. SavorPaso does not sell personal information.

15. CONSENT AND ACKNOWLEDGMENT

By using our services, visiting our website, or providing us with your personal information, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information.

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This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information. For questions or to exercise your privacy rights, please contact us using the information provided in Section 11.